Refund policy

Refund Policy

You may request a refund for your purchase within 7 days from the date of delivery. To be eligible for a refund, items must be returned in their original condition, with tags attached. Please note that shipping costs are non-refundable.

 Exchange Policy

 

We accept exchanges within 14 days of delivery. To be eligible for an exchange, items must be in their original condition, with tags still attached. Please contact us at info.favecrochet@yahoo.com to initiate the exchange process.